Practice Areas

IT Service Management (ITSM)

Avante’s initial service offering when it opened its doors 10 years ago was to meet the demands of organizations looking to improve their Service Desk Operations. Today, Avante has evolved this line of business into a comprehensive and leading Service Management and ITIL practice.
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Customer Relationship Management (CRM)

When it comes to Customer Relationship Management (CRM), communication is key. The ideal CRM solution should streamline the way your people communicate with clients and collaborate with each other. Our goal is to not only to recommend and implement a software solution, but also to provide context and support in order for your stakeholders to take full advantage of the system.
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Business Intelligence

Although Business Intelligence has been the latest addition to our organization, it is the driving force in how we approach our Service Management and CRM engagements. Many clients are defining their business goals and objectives upfront and are looking at business intelligence to identify whether or not they are being met.
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