Products

iET Solutions IT Service Management (ITSM)

iET’s IT Service Management is positioned as an IT Service Management (ITSM) and Business Service Management (BSM) software solution. iET ITSM has been certified by PinkVerify as “ITIL aligned” across the following areas: Incident, Problem, Change, Release, Configuration, Service Level and Availability Management. iET ITSM also supports the ISO/IEC 20000 requirements.

iET ITSM’s proven European track record should provide North American based companies investigating ITIL based technologies for the first time with the assurances of a comprehensive and best practices ITIL centric solution “out-of-the-box”.